# Lane Greer

> Lane Greer is Director of Forward Deployed Engineering, Field Innovation Lab at Fullstory, based in Atlanta, GA. AI deployment, forward deployed engineering, and solutions architecture. Building AI agents with enterprise customers.

Every fact here comes from Lane's resume (https://lanewgreer.com/resume/). Each page also embeds a schema.org Person/ProfilePage JSON-LD block in its `<head>`.

## Profile

- Name: Lane Greer
- Current role: Director of Forward Deployed Engineering, Field Innovation Lab, Fullstory (Nov 2024 to present; at Fullstory since Jan 2018)
- Location: Atlanta, GA
- Focus: AI deployment, forward deployed engineering, solutions architecture, building AI agents with enterprise customers
- Education: MBA, Management of Technology, Georgia Institute of Technology (2017); BBA, Marketing, Dallas Baptist University (2007)
- Skills: Generative AI, Forward Deployed Engineering, Solutions Engineering, AI for Data Analysis, Solution Architecture, Product Development, Product Management, Product Strategy, Strategic Consulting, Feature Prioritization

## Experience

- Fullstory — Director of Forward Deployed Engineering, Field Innovation Lab (2024–present): leads the Field Innovation Lab, Fullstory's customer-deployed R&D team, which designs, prototypes, and deploys AI and data science solutions that turn Fullstory behavioral data into measurable customer outcomes. AI deployment advisory, autonomous support workflows, proofs of concept and demo assets, partner enablement.
- Fullstory — Senior Manager, Solutions Engineering Specialists (2022–2024): built the Demo Engineering practice from the ground up; launched a React-based demo site and companion mobile apps; rewrote Fullstory's platform evaluation (POC) process.
- Fullstory — Staff Sales Engineer (2020–2022): enterprise sales engineering, growing into the pre-sales solutions architect on the largest, most complex opportunities; led the company in individual ARR contribution.
- Fullstory — Director, Customer Success (practice founder) (2018–2020): hired to design and scale the Customer Success practice from the ground up; hired the first Customer Success team; drafted the first onboarding program and hired the first onboarding team.
- Accenture (Cloud First Applications Team, Google) — Manager, Director of Customer Success / Premium Services (2015–2017): started as a Customer Success Manager; within a year, ran the global team
- Cloud Sherpas — Director of Customer Success, promoted from sole Customer Success Manager (2014–2015): chartered to design the Customer Success program from the ground up
- Tempus Nova, Inc. — Sr. Google Enterprise Account Manager (2012–2014)
- Google — Field Sales, SMB Commerce (2011–2012)

## Contact

- Email: lane.greer@protonmail.com
- Phone: (303) 513-6118
- LinkedIn: https://www.linkedin.com/in/lanegreer

## Pages

- [Home](https://lanewgreer.com/): cover, projects, writing, experience, contact
- [Resume (web)](https://lanewgreer.com/resume/): the full resume as a page
- [Resume (PDF)](https://lanewgreer.com/Lane-Greer-Resume.pdf): the resume as a two-page PDF
- [Writing](https://lanewgreer.com/writing/): articles, a podcast, and a video, each linking to the original
- [How this site is structured](https://lanewgreer.com/agents/): the attributes used on every page
- [Sitemap](https://lanewgreer.com/sitemap.xml): every public page, per sitemaps.org

## Structure

Links and buttons carry `data-element` (a notation from the published canon at https://lanewgreer.com/canon/lwg.canon.json) and, when the part repeats, `data-instance`. Every page declares the canon version in `<meta name="canon">`.
Sections, lists and cards carry `data-component`, `data-id` and `aria-label`. Loading components carry `data-state`, which is `ready` once drawn.
Each page has one `<main data-component="page">` with `data-page-type` and `data-page-name`.